Frequently Asked Questions
Welcome to Dr. Fixit’s Q&A, where the WordPress Doctor answers the most common (and most frustrating) website questions. From plugin problems to speed slowdowns, security scares to design dilemmas—no topic is off-limits. Think of it as your website’s personal check-up, with clear, plain-English advice you can actually use. Got a burning WordPress question? Submit it to Dr. Fixit, and we’ll prescribe the perfect solution.
General WordPress Questions
What is WordPress, and why should I use it for my website?
WordPress is the most popular website platform in the world—for good reason. It’s flexible, customizable, SEO-friendly, and backed by a massive community. Whether you’re building a blog, business site, or eCommerce store, WordPress gives you full control and room to grow.
Do I need to know how to code to manage my WordPress site?
Not at all. With the right theme (we use Avada) and plugins, managing your site is as simple as editing a document. And if you do run into trouble? That’s what The WordPress Doctor is here for.
WordPress Design & Development
Do you design WordPress websites from scratch?
Yes. We build custom WordPress websites using the Avada theme for flexibility and speed. Every site we design is responsive, SEO-optimized, and tailored to your brand.
How long does it take to build a WordPress website?
Most sites are launched within 4–6 weeks, depending on complexity and how quickly we receive your content and feedback.
Can you redesign my existing WordPress site?
Absolutely. Whether your site looks dated, loads slowly, or just doesn’t convert—our website redesign service will give it new life, without losing your SEO or functionality.
WordPress Maintenance & Security
Do I really need WordPress maintenance?
If you care about uptime, security, and site speed—yes. WordPress is powerful, but it needs regular updates and care. Our WordPress Maintenance Plans include updates, backups, malware scans, speed optimization, and more.
What happens if my site gets hacked?
Call the Doctor. Our Emergency WordPress Support is available 24/7. We’ll clean the infection, patch the vulnerability, and secure your site going forward.
What’s included in your maintenance plans?
Everything your WordPress site needs to stay healthy:
Core, theme, and plugin updates
Daily or weekly backups
Malware scanning & removal
Speed optimization
Uptime monitoring
Priority support
Speed, Backups & Performance
Why is my WordPress site running slow?
Slow load times can stem from bloated themes, bad hosting, unoptimized images, or outdated plugins. Our WordPress Speed Optimization Service diagnoses and fixes the root cause to get your site loading lightning fast.
Do you offer WordPress website backups?
Yes. We offer automated, secure backups as part of our WordPress Backup Services or maintenance plans. Never worry about losing your content or data again.
Plugins, Themes & Upgrades
How often should I update my WordPress plugins and themes?
We recommend weekly updates. Outdated plugins and themes are the #1 reason sites get hacked. Our Plugin & Theme Update Service ensures you stay current and compatible—safely.
Can you help me upgrade my outdated WordPress site?
Definitely. We specialize in WordPress Site Upgrades, including PHP updates, theme migrations, plugin replacements, and full version upgrades with minimal downtime.
One-Time Fixes & Emergency Help
Something broke on my site—can you fix it?
Yes. Our One-Time WordPress Fix service is perfect for resolving plugin conflicts, layout issues, error messages, and other WordPress headaches.
Is your WordPress support really 24/7?
Yes. Emergencies don’t wait for office hours. If your website is down, hacked, or showing critical errors—we’re on call with 24/7 Emergency WordPress Support.
Hosting & Server Questions
Do you provide WordPress hosting?
We offer WordPress Hosting & Server Management for clients who want speed, security, and simplicity without lifting a finger. Managed by us, optimized for you.
Can you manage my current hosting account?
Yes. Whether you’re on SiteGround, Bluehost, GoDaddy, or another host—we can manage your server settings, DNS, SSL certificates, and more.
Pricing, Audits & Getting Started
How much do your WordPress services cost?
We offer flexible Pricing Plans for one-time services, monthly maintenance, and complete website design packages. Visit our Pricing Page for details.
Can I get a free audit of my WordPress site?
Yes. We offer a Free WordPress Website Audit that checks your site for speed issues, SEO problems, security vulnerabilities, and more.
How do I get started?
Simple. Just Contact Us or Request a Free Audit and we’ll schedule a consultation. No pressure, no tech talk—just honest advice from the WordPress Doctor.
Need a Second Opinion?
We’ll perform a free WordPress checkup and send you a full diagnostic report—no pressure, no strings. Just a clear, professional look at your site’s health from the Doctor’s desk.
Contact The WordPress Doctor
Your website emergency won’t wait. Neither should you.
🕑 24/7 Emergency WordPress Support
📱 Call or Text: (814) 402-0680
📧 Email: support@wpsitedoctor.com
What Our Patients Say About Us
Thank you WordPress Doctor for the outstanding professional job you did for us! I highly recommend you for the quality and professionalism that I experienced every step of the way! I look forward to a long lasting relationship!
I could not be happier with my website! Thank you so much for taking my vision and making it happen! Everyone who visits the site gives me nothing but compliments, and it matches the rest of my business materials perfectly! Not only that, but I also love that after just a few weeks of my website going live, I already show up on the first page of a Google search!
Our site had been hacked, and I thought all was lost. The WordPress Doctor cleaned everything up, secured the site, and even set up backups so this never happens again. They’re the real deal — quick, professional, and reliable.
As a financial services firm, trust and security are everything. The WordPress Doctor not only made our website faster and more secure, but they explained everything in plain English. We feel confident knowing our online presence is in expert hands.
I was losing customers because my website was painfully slow. After one speed optimization session with The WordPress Doctor, my site now loads in seconds. Sales are up, and I’ve already noticed more online orders coming through
My site kept showing errors every time I updated WordPress, and I had no clue why. The WordPress Doctor diagnosed the problem, fixed the theme conflict, and gave me a monthly maintenance plan that keeps everything healthy. Worth every penny
I needed a website that reflected my brand, not a cookie-cutter template. The WordPress Doctor designed a beautiful, custom WordPress site that brings in new clients every week. It’s stylish, secure, and easy for me to update.
We run a busy shop and didn’t have time to deal with a broken contact form. The WordPress Doctor fixed it the same day and even optimized our site for mobile customers. I can’t imagine managing my site without them now.